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Helios FAQs
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We already have an HR system, how is Helios better than what I am currently
using?
Can my staff use Helios with minimal training?
Can Helios interface with our district’s other applications?
Do you offer support?
What is the pricing of Helios?
Where would Helios be installed and is there a third party host
involved? What about security and data confidentiality issues when dealing with
confidential school data?
We already have an HR system, how is Helios better than what I am
currently using?
Helios is a comprehensive web-based K-12 management system with tools for
HR management, credentialing, reporting, NCLB and other information. It helps you
ensure compliance and make decisions that directly benefit your district.
Helios provides a great set of pioneering benefits such as anytime, anywhere access,
ease of use, quick compliance reports, strong security with varying permissions
for different levels of staff, easy step-by-step evaluation wizards, automatic reminders,
and much more... A lot of the old programs districts use today have difficult user
interfaces, have to be installed and updated on each and every computer, are not
accessible from anywhere and moreover do not provide all the functionalities and
benefits Helios provides. For a list of the complete features and what you can do
with Helios, please see the Virtual Tour.
Can my staff use Helios with minimal training?
Absolutely. Helios has a simple, intuitive interface that anyone with basic
computer skills can adapt to. Because Helios is web-based, there is no need
to install any program on each computer. We also offer free initial onsite training.
Can Helios interface with our district’s other applications?
Yes, Helios is designed to run on any database server you use in your district
and is highly capable of importing and exporting data from and to other programs
such as student information and special education systems. Besides, the Helios
package includes conversion from existing data in any format as well as custom installation.
Do you offer support?
Yes, we offer you toll-free telephone and email support, software upgrades, and
HR and compliance related guidance as part of our maintenance plans. We even create
customized reports for you anytime as well as constantly add new and updated reports
to the system as requirements change or new requirements crop up.
What is the pricing of Helios?
We try to customize Helios to your district's specific needs so that you get the
most out of the system. Helios is priced reasonably based on your district's
size in number of employees. We would be glad to schedule a presentation at your
district after which we can provide you a quote. Please contact
us and we can proceed.
Where would Helios be installed and is there a third
party host involved? What about security and data confidentiality issues when dealing
with confidential school data?
Helios would be installed on your district’s server and network just like
other applications. If your district does not have a server, you can opt to buy
one and use it for Helios and other purposes. If you wish, we can host the program
for you on secure servers with 128-bit SSL encryption to ensure maximum security
and data confidentiality. Helios would not have any control of your district's data,
except proprietary database structures and programs.
The Helios system itself, even though it is web-based, has built-in password protection
and security to ensure only authorized people can use the system. Administrators
can grant permissions to different levels of staff such as restriction to a location
or read-only or read-write. For example, principals would have access to only their
school site; clerks and technicians might have read-only access.
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